Back in November we moved one of our offices and consequently modified some of our Bell services. Ther move itself went smoothly. The bills – when they started arriving in December – did not. Installation charges on items that were supposed to be waived. Charges for services that were deactivated in the move. Incorrect charges for services that were added. Etc. If there was some way to mess up the bill, it happened. Fortunately based on past experience I was already expecting this and was on it quickly.
That brings us to the present. The January bill still did not have the credits applied to it for all the mistakes and says we owe $38K.
And today Bell Collection Services called wanting their money.